questions about our company, products/services, policies, and more
Frequently Asked Questions
Welcome to our FAQ page, where you can find answers to the most commonly asked
Site Security
Site Security – Is your web site secure?
Shopping with your credit card with STRIPE is guaranteed to be safe and secure.
We take extensive steps to process thousands of Internet transactions securely and safely. Our secure server software (SSL) is the industry standard for securing credit card transactions over the Internet.
This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. When this encrypted information reaches our secure server, we translate it back to its original form and store it safely offline and inaccessible through the Internet.
To continue our commitment to your security, every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order.
We are dedicated to providing you with a secure, worry-free shopping experience. We are proud of our A+ Rating with the BBB. (Better Business Bureau)
Tracking - can I track my package?
When your order ships you will receive another email with tracking information (if available).
What is your Pre-Order Policy?
All items that are available for pre-order will be shipped at the earliest possible time. Your credit card will be charged at checkout. As we receive more information about the arrival of the product, we will update you. Once your product has shipped, you will receive the tracking number immediately.
What is your cleaning/refurbishment process?
Each item undergoes a rigorous 6 stage cleaning process. This includes: cleaning using water and mild detergents, vacuuming wet or dry, sanitizing using hot and pressurized steam cleaners, drying, reassembly and repackaging. Quality control tests are conducted throughout the different stages. All materials are plant based, dye-free and scent free.
If you need to wash the item, please follow the washing instructions on the product label and can also be found in the product instruction manual.
Orders
How can I place an order?
Order via our webshop:
You can place an order directly in our webshop. Place the desired items in your shopping cart, you can view, change or remove the articles in your shopping cart at any time by clicking on the shopping cart icon at the top left.
If you do not yet have an account with us, you will be asked to create an account with the first order.
Order by phone:
If you cannot make your choice online, or if you have additional questions about your purchase, you can also complete this by telephone. You can call +44 203 307 5298 for this on working days
Order by mail / purchase order:
You can mail your order or purchase order to info@netcamcenter.com Your mail will be answered within 24 hours and the order will be processed.
Some items can not be shipped outside the BeNeLux, if you want to know if the ordered product is available for shipment outside the BeNelux, please contact us on int-sales@supercoreai.co.uk
How can I change / cancel an order?
Change order:
As long as you have the products in your shopping cart, the order can be adjusted at any time. Once this order has gone through the ordering process, it will be processed in our system. If you want to make a change here, please contact us by telephone or e-mail as soon as possible. Once the order has been processed and sent by us, it cannot be changed. Always check your order carefully and if in doubt or unclear contact us.
Cancel order:
As long as you have not yet completed the order process, cancellation is always possible. Once you have received the order confirmation and you still want to cancel the order, please contact us immediately.
Our terms and conditions apply to canceling or changing orders.
Where can I see the status of my order?
Once you have placed your order it will appear in your account. This will receive the status in process. You can follow the status in your account.
You will always receive an order confirmation with the expected delivery time. Delivery times will always be an indication derived from the availability of the products you have ordered.
As soon as the order has been processed by our warehouse you will receive a track and trace code.
If you have any questions during this process, you can always contact us by telephone or e-mail.
What does EOL mean and can these products still be ordered?
End-Of-Life (EOL) articles are no longer produced or supported. There is a successor for most products, which we will, if available, always show on our site.
We strive to always offer the most up-to-date range of products. As a result, it is possible that certain products are EOL, but there is still a stock at the manufacturer. If you want to use an EOL product for a specific application instead of the successor, we can always check with the manufacturer if these items can still be delivered.
No additional discounts or adjusted prices are applied to EOL articles.
Payment
Site Security – Is your web site secure?
Shopping with your credit card with PISHPOSHBABY is guaranteed to be safe and secure.
We take extensive steps to process thousands of Internet transactions securely and safely. Our secure server software (SSL) is the industry standard for securing credit card transactions over the Internet.
This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. When this encrypted information reaches our secure server, we translate it back to its original form and store it safely offline and inaccessible through the Internet.
To continue our commitment to your security, every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order.
We are dedicated to providing you with a secure, worry-free shopping experience. We are proud of our A+ Rating with the BBB. (Better Business Bureau)
Tracking - can I track my package?
When your order ships you will receive another email with tracking information (if available).
What is your Pre-Order Policy?
All items that are available for pre-order will be shipped at the earliest possible time. Your credit card will be charged at checkout. As we receive more information about the arrival of the product, we will update you. Once your product has shipped, you will receive the tracking number immediately.
What is your cleaning/refurbishment process?
Each item undergoes a rigorous 6 stage cleaning process. This includes: cleaning using water and mild detergents, vacuuming wet or dry, sanitizing using hot and pressurized steam cleaners, drying, reassembly and repackaging. Quality control tests are conducted throughout the different stages. All materials are plant based, dye-free and scent free.
If you need to wash the item, please follow the washing instructions on the product label and can also be found in the product instruction manual.
Pick-up and Delivery
Site Security – Is your web site secure?
Shopping with your credit card with PISHPOSHBABY is guaranteed to be safe and secure.
We take extensive steps to process thousands of Internet transactions securely and safely. Our secure server software (SSL) is the industry standard for securing credit card transactions over the Internet.
This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. When this encrypted information reaches our secure server, we translate it back to its original form and store it safely offline and inaccessible through the Internet.
To continue our commitment to your security, every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order.
We are dedicated to providing you with a secure, worry-free shopping experience. We are proud of our A+ Rating with the BBB. (Better Business Bureau)
Tracking - can I track my package?
When your order ships you will receive another email with tracking information (if available).
What is your Pre-Order Policy?
All items that are available for pre-order will be shipped at the earliest possible time. Your credit card will be charged at checkout. As we receive more information about the arrival of the product, we will update you. Once your product has shipped, you will receive the tracking number immediately.
What is your cleaning/refurbishment process?
Each item undergoes a rigorous 6 stage cleaning process. This includes: cleaning using water and mild detergents, vacuuming wet or dry, sanitizing using hot and pressurized steam cleaners, drying, reassembly and repackaging. Quality control tests are conducted throughout the different stages. All materials are plant based, dye-free and scent free.
If you need to wash the item, please follow the washing instructions on the product label and can also be found in the product instruction manual.
Stock
Site Security – Is your web site secure?
Shopping with your credit card with PISHPOSHBABY is guaranteed to be safe and secure.
We take extensive steps to process thousands of Internet transactions securely and safely. Our secure server software (SSL) is the industry standard for securing credit card transactions over the Internet.
This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. When this encrypted information reaches our secure server, we translate it back to its original form and store it safely offline and inaccessible through the Internet.
To continue our commitment to your security, every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order.
We are dedicated to providing you with a secure, worry-free shopping experience. We are proud of our A+ Rating with the BBB. (Better Business Bureau)
Tracking - can I track my package?
When your order ships you will receive another email with tracking information (if available).
What is your Pre-Order Policy?
All items that are available for pre-order will be shipped at the earliest possible time. Your credit card will be charged at checkout. As we receive more information about the arrival of the product, we will update you. Once your product has shipped, you will receive the tracking number immediately.
What is your cleaning/refurbishment process?
Each item undergoes a rigorous 6 stage cleaning process. This includes: cleaning using water and mild detergents, vacuuming wet or dry, sanitizing using hot and pressurized steam cleaners, drying, reassembly and repackaging. Quality control tests are conducted throughout the different stages. All materials are plant based, dye-free and scent free.
If you need to wash the item, please follow the washing instructions on the product label and can also be found in the product instruction manual.
Resellers
Site Security – Is your web site secure?
Shopping with your credit card with PISHPOSHBABY is guaranteed to be safe and secure.
We take extensive steps to process thousands of Internet transactions securely and safely. Our secure server software (SSL) is the industry standard for securing credit card transactions over the Internet.
This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. When this encrypted information reaches our secure server, we translate it back to its original form and store it safely offline and inaccessible through the Internet.
To continue our commitment to your security, every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order.
We are dedicated to providing you with a secure, worry-free shopping experience. We are proud of our A+ Rating with the BBB. (Better Business Bureau)
Tracking - can I track my package?
When your order ships you will receive another email with tracking information (if available).
What is your Pre-Order Policy?
All items that are available for pre-order will be shipped at the earliest possible time. Your credit card will be charged at checkout. As we receive more information about the arrival of the product, we will update you. Once your product has shipped, you will receive the tracking number immediately.
What is your cleaning/refurbishment process?
Each item undergoes a rigorous 6 stage cleaning process. This includes: cleaning using water and mild detergents, vacuuming wet or dry, sanitizing using hot and pressurized steam cleaners, drying, reassembly and repackaging. Quality control tests are conducted throughout the different stages. All materials are plant based, dye-free and scent free.
If you need to wash the item, please follow the washing instructions on the product label and can also be found in the product instruction manual.
Repairs and Warranty
Site Security – Is your web site secure?
Shopping with your credit card with PISHPOSHBABY is guaranteed to be safe and secure.
We take extensive steps to process thousands of Internet transactions securely and safely. Our secure server software (SSL) is the industry standard for securing credit card transactions over the Internet.
This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. When this encrypted information reaches our secure server, we translate it back to its original form and store it safely offline and inaccessible through the Internet.
To continue our commitment to your security, every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order.
We are dedicated to providing you with a secure, worry-free shopping experience. We are proud of our A+ Rating with the BBB. (Better Business Bureau)
Tracking - can I track my package?
When your order ships you will receive another email with tracking information (if available).
What is your Pre-Order Policy?
All items that are available for pre-order will be shipped at the earliest possible time. Your credit card will be charged at checkout. As we receive more information about the arrival of the product, we will update you. Once your product has shipped, you will receive the tracking number immediately.
What is your cleaning/refurbishment process?
Each item undergoes a rigorous 6 stage cleaning process. This includes: cleaning using water and mild detergents, vacuuming wet or dry, sanitizing using hot and pressurized steam cleaners, drying, reassembly and repackaging. Quality control tests are conducted throughout the different stages. All materials are plant based, dye-free and scent free.
If you need to wash the item, please follow the washing instructions on the product label and can also be found in the product instruction manual.
Technical Support
Site Security – Is your web site secure?
Shopping with your credit card with PISHPOSHBABY is guaranteed to be safe and secure.
We take extensive steps to process thousands of Internet transactions securely and safely. Our secure server software (SSL) is the industry standard for securing credit card transactions over the Internet.
This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. When this encrypted information reaches our secure server, we translate it back to its original form and store it safely offline and inaccessible through the Internet.
To continue our commitment to your security, every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order.
We are dedicated to providing you with a secure, worry-free shopping experience. We are proud of our A+ Rating with the BBB. (Better Business Bureau)
Tracking - can I track my package?
When your order ships you will receive another email with tracking information (if available).
What is your Pre-Order Policy?
All items that are available for pre-order will be shipped at the earliest possible time. Your credit card will be charged at checkout. As we receive more information about the arrival of the product, we will update you. Once your product has shipped, you will receive the tracking number immediately.
What is your cleaning/refurbishment process?
Each item undergoes a rigorous 6 stage cleaning process. This includes: cleaning using water and mild detergents, vacuuming wet or dry, sanitizing using hot and pressurized steam cleaners, drying, reassembly and repackaging. Quality control tests are conducted throughout the different stages. All materials are plant based, dye-free and scent free.
If you need to wash the item, please follow the washing instructions on the product label and can also be found in the product instruction manual.
